Terms & Conditions
Introduction
Welcome to Novus Interior Design. By accessing our website, www.novusinteriordesign.com, or purchasing our interior design services and online design packages, you agree to these Terms & Conditions.
Novus Interior Design provides residential interior design, decorating, styling, and virtual design services. Our services may include design consultations, space planning, mood boards, furniture and decor recommendations, and shopping lists.
Please review these terms before purchasing our services.
Online Design Packages & Services
Novus Interior Design provides residential interior design, decorating, and styling services, including:
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In-person and virtual design consultations
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Space planning and furniture layouts
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Color palette and paint selection
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Furniture, lighting, and décor sourcing
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Mood boards and design concepts
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Wallpaper and material selection
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Online room styling and decorating recommendations
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Shopping lists with product links
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Design visualizations
In-person services are primarily available in Northern Virginia, Washington, DC, and Maryland. Virtual interior design services are available to clients throughout the United States.
Services and deliverables vary by package and project agreement.
Clients may purchase online interior design packages directly through our website. Each package includes the specific services, deliverables, and number of revisions described at the time of purchase. Additional services, design revisions, or consultations outside the purchased package may require additional fees.
Online Design Packages
Payments
Full payment is required at checkout for online design packages unless otherwise specified. Payments are processed through the payment methods available on our website. For custom in-person projects, payment schedules and deposits will be outlined in a separate written agreement.
Cancellations & Refunds
Clients may request cancellation before design work begins and receive a full refund. Once design work has commenced, payments are non-refundable, except where otherwise required by applicable law. Cancellation requests must be submitted by email to ozlem@novusinteriordesign.com.If Novus Interior Design is unable to provide a purchased service, we will contact the client to discuss an appropriate resolution, including a refund where applicable. Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.
Client Responsibilities
Clients purchasing online design services are responsible for providing accurate room measurements, photographs, design preferences, budgets, and other necessary information. Design recommendations are based on the information provided by the client. Clients are responsible for independently verifying measurements, dimensions, product compatibility, and installation requirements before purchasing furniture, materials, or décor.
Project Timelines
Estimated completion timelines will be provided with each online design package or individual project agreement. Timelines may vary depending on project complexity, client communication, and the timely submission of required information. Any significant changes to an estimated timeline will be communicated to the client.
Design Revisions
Online design packages include only the number of revisions specified in the package description. Additional revisions, design changes, or services requested outside the original scope may incur additional fees. Any additional charges will be communicated and agreed upon before the additional work begins.
Furniture & Product Purchases
Unless specifically stated in the purchased package or project agreement, furniture, décor, materials, shipping, installation, and contractor services are not included. Product recommendations may include links to third-party retailers. Product pricing, availability, shipping, warranties, and returns are subject to the individual retailer's policies. Novus Interior Design is not responsible for changes in third-party product availability or pricing.
Design Visualizations
Mood boards, renderings, and design visualizations are intended to communicate design concepts. Actual colors, materials, proportions, and finished results may vary from digital representations. Clients should confirm product specifications, dimensions, and material samples before making purchases.
Intellectual Property
Unless otherwise indicated, original website content, photographs, graphics, and design materials are owned by Novus Interior Design or used with appropriate permission. Clients may use purchased design deliverables for their own personal residential projects. Clients may not reproduce, resell, redistribute, or commercially exploit our original design materials without written permission.
Portfolio & Project Photography
Our website may showcase completed projects, design concepts, and interior photography. Client project photographs will be published only with appropriate permission.
Third-Party Websites
Our website may contain links to external websites, retailers, and social media platforms. Novus Interior Design is not responsible for the content, privacy practices, or policies of third-party websites.
Website Information
We strive to provide accurate and up-to-date information. However, website content, service descriptions, and pricing may be updated or changed. Nothing on this website constitutes a guarantee of specific design outcomes.
Limitation of Liability
To the extent permitted by applicable law, Novus Interior Design is not liable for indirect, incidental, or consequential damages arising from use of this website or reliance on general design information. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Privacy
Personal information submitted through our website, including contact forms and service inquiries, is handled in accordance with our Privacy Policy.
Changes to These Terms
Novus Interior Design may update these Terms & Conditions periodically. Updated terms will be published on this page with a revised effective date. Changes will not retroactively alter existing purchase agreements without an appropriate legal basis.